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Returns Policy

Please follow our return policy and we will happily provide a credit under the following conditions. We will only offer a refund for faulty or damaged items sent. We do not offer refunds for change of mind or delays within delivery.

RETURNS POLICY

Items can be returned within 14 days of dispatch for AUS/NZ customers and 21 days of dispatch for all other countries.

We don't offer refunds for incorrect purchase, including orders using Afterpay

Items must be in a saleable condition with all packaging as normal 

The original invoice as proof of purchase is provided

HOW TO RETURN AN ITEM
To request your Return Authorisation Number (RA),

Email admin@nursicare.com.au and include your order number in the email
Note 
Make sure item/s are placed in an appropriate sized satchel. Please note, return shipping costs are at the expense of the customer.

Send through tracking number once shipped off
Returns are generally processed within 3 business days of receiving your return

Return address :
Nursicare Australia
Unit 8/132-140 Ross Ct
Cleveland QLD 4163